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Saturday, September 25, 2010

The top 18 things that a businessman should know

I'm returning to this blog after a long period of inactivity. Inactivity on the blog, that is - in real life the degree of activity around me has soared like Delhi's blazing heat in this, the hottest early summer in decades.

Manu, Varun and I have been designing the Family-Managed Business program that we are going to launch shortly. We have been thinking that in this program we will focus on a different aspect of family-managed entrepreneurial business each month. Thus the 18 month course will allow us to dive into 18 different things, which should together provide a practical and comprehensive 360 degree view.

To decide what these top 18 things should be, we first drew up independent lists. When I compared my list with Prof. Varun's this morning, I was not surprised to see that there was a 90% overlap. (I haven't compared it with Manu's yet.)

This then is my informal list, in no particular order, focused solely on practical topics for the small-scale or medium-scale business:

  • Defining your narrower market niche (in which you are THE best)


  • Developing a vision for your business (this is closely tied to the first point)


  • Leveraging the power of Internet marketing (using websites, SEO, SEM, social networking, blogs, etc.)


  • Getting the most from real world marketing (ranging from smarter business communication to cultivating newsmedia for PR)


  • Conceptualizing, planning and executing initiatives (project management)


  • Scaling an organization through modularization and processes


  • Understanding accounting and tax optimization


  • Understanding people and what they are good at, developing reporting systems


  • Leveraging business IT


  • Understanding business law, contracts and litigation


  • Managing your time and your mind


  • Understanding quality


  • Maximizing profit and cash flow, not just sales


  • Balancing family relations and the business


  • Professionalizing the family business without affecting the bottomline


  • Learning the art of selling and negotiation


  • Managing business risk


  • Handling the regulatory environment




  • Most of this I learned by trial and error and had we been taught this through our formal education, we would have done better and gone further.

    Anything I left out?